FAQ
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Frequently Asked Questions

Expert answers on motor selection, customization, quality, and support – from 28 years of manufacturing experience.If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible.

FAQ

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  • Who are we?

    We are based in Guangdong, China, start from 2017,sell to Southeast Asia(30.00%),Africa(26.00%),Eastern Europe(16.00%),Mid East(16.00%),South America(12.00%). There are total about 51-100 people in our office.

  • What can you buy from us?

    1)AC motors: 48/58/60/80 shaded pole motor,66/71/74/98 AC motor;

    2)Fan motor parts: rotor & stator//shaft//bush//gear box//bracket//retainer//capacitor//dowel pin//motor body;

    3)Fan parts: fan blade;fan switch;

    4)Exhaust fans

  • What services can we provide?

    Accepted Delivery Terms: FOB,CFR,CIF,EXW,Express Delivery;

    Accepted Payment Currency:USD,EUR,JPY,CAD, AUD, HKD,GBP,CNY,CHF;

    Accepted Payment Type: T/T,L/C,Money Gram,Credit Card,PayPal,Western Union,Cash,Escrow;

    Language Spoken:English,Chinese,Spanish

  • How can we guarantee quality?

    Always a pre-production sample before mass production;

    Always two times 100% testings before packing in production;

    Always final Inspection before shipment;

  • How can I contact YKFANMOTOR for technical support or a quote?

    You can reach us through multiple channels: fill out the Contact Us form on our website, send an email to our sales team, or call us directly. We respond to all inquiries within 24 hours and provide free technical consultation for your motor projects.

  • How do I choose the right motor for my fan or appliance?

    Choosing the right motor depends on several factors: power (wattage), speed (RPM), voltage (e.g., 220-240V for Southeast Asia), mounting dimensions, operating environment (temperature, humidity), and application type. For heavy loads like industrial fans, capacitor-start motors are recommended; for small appliances like desk fans, shaded-pole motors are more cost-effective. Our technical team can help you select the optimal model based on your specific requirements.

  • What is the difference between a capacitor start motor and a shaded pole motor?

    Capacitor-start motors have higher starting torque, better efficiency, and are suitable for larger loads such as industrial fans, air conditioners, and exhaust fans. Shaded-pole motors are simpler, cheaper, and have lower starting torque, making them ideal for small fans, range hoods, and air fryers. The choice depends on your application's torque and efficiency requirements.

  • What are the typical voltage and frequency requirements for motors in Southeast Asia?

    Most Southeast Asian countries use 220-240V / 50Hz single-phase power. Our motors are designed to operate within this range, and we can also customize voltage/frequency for special requirements (e.g., 110V for some regions). Please confirm your local grid specifications when ordering.

  • Can your motors operate in high-temperature environments above 50°C?

    Yes. Our motors are available with Class F insulation (155°C) and IP54 protection, and we use high-temperature-resistant bearing grease and special heat-dissipation designs. For Middle East clients, we offer enhanced thermal protection to ensure reliable operation in ambient temperatures up to 60°C.

  • What is the power range of your AC speed control motors?

    Our AC speed control motors cover a wide power range from 10W to 250W, with speed control options (capacitor, NMRV gearbox, or electronic) to match various ventilation and industrial applications. Please refer to our product pages for detailed specifications or contact us for tailored solutions.

  • What is the efficiency level of your permanent magnet synchronous motors?

    Our PMSMs achieve IE3 or IE4 efficiency levels, offering 10–20% energy savings compared to traditional induction motors. They are ideal for HVAC systems, air conditioners, and applications where energy efficiency is critical.

  • Do you offer OEM/ODM customization services?

    Yes, we offer comprehensive OEM/ODM services. Customization options include voltage, speed, shaft diameter, mounting dimensions, housing material, terminal types, and even logo printing. We work closely with your engineering team to develop the perfect motor for your product.

  • What is the minimum order quantity (MOQ) for customized motors?

    Our MOQ for custom motors is typically 1,000 units, but we can negotiate lower quantities for small-batch trials or prototype development. Please contact us to discuss your project volume.

  • How long does it take to develop a new motor design?

    For a new design from scratch, sampling usually takes 2–4 weeks, and mass production can start within 3–6 weeks after sample approval. For minor modifications, the timeline is shorter. We prioritize fast turnaround to meet your project deadlines.

  • Can you print our logo/brand on the motor?

    Absolutely. We offer silk-screening and laser engraving options to brand the motor housing with your company logo, model numbers, or any other information you require.

Contact Us
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Phone:
+86-15218865186
Address:
206,207,208, No. 4, Lijun Road, Xili Industrial Zone, Shatou Street, Guangzhou, Guangdong, China
About us
Guangzhou Yuexun Electric Appliance Co., Ltd. is newly established head office for AC motor DC motor Exhaust fan and fan parts in 2017. It is based on the family company in Taishan. Which has more than 28 years experiences in design and production.
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